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Hello, this is Dave and I'm happy to help you. The number you gave is not the model number. If it is a freestanding electric model the number could be on a sticker behind the lower drawer on the left side. Older models can be where you open the oven door. I will need that number.
Okay, this is not a USA product. What country are located in?
Thanks, ***** *****'t seem to be able to access the needed information for that area. I will opt out to allow an expert in your area to help you.