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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81872
Experience:  9+ years being an appliance technician with factory training.
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I have a HE2t washer and dryer. I am getting 'orange stains'

Customer Question

I have a HE2t washer and dryer. I am getting 'orange stains' on clothes - white clothes as it is on them that it is noticeable. The stains are as small as a pin head and as large as a dime. I haven't been able to figure out if it is coming from the washer or the dryer. Any idea as to what could cause this. The machines are about 9 years old.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

You'll need to figure out exactly what machine the stains are coming from whether it's the washer or the dryer because both machines can cause this issue. If it's coming from the dryer, then it's coming from either the front felt seal where the drum is supported by the front door frame. The felt can wear down and turn into a rust color and get on the clothes.

If it's coming from the washer, then run a cycle with Washer Magic to clean out the washer tub. Wipe out the front gasket area for any kind of build up using a towel and 10% bleach. Then you should be good to go again.

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