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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22584
Experience:  Highly accurate diagnostician with over 30 years experience!
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The alarm on my BOSCH Freezer went off and the "IWD Off"

Customer Question

The alarm on my BOSCH Freezer went off and the "IWD Off" sign came on.
All my food has defrosted.
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.

Press and hold the Super and Freeze buttons simultaneously for ten seconds. If the problem persists, please send me the model number.

Thank you for choosing JustAnswer.

Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

I suspect you have a communication error between the main board and the dispenser board. Unplug the refrigerator for about 15 minutes, plug it back in and see if the Service Mode will start (see attached directions). Let me know what happens, please.