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Ezekiel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 261
Experience:  Appliance Repair Expert
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I have an e63 error on my electrolux electric steam dryer, I

Customer Question

I have an e63 error on my electrolux electric steam dryer, I pulled the heater and tested it....26.66 ohms on all 3 elements. Wiring all looks good. When issue started it would shut down in less than a second, now after putting it back together shuts down after 15+ seconds with same error
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: electrolux perfect steam EWMED6SHTS0 is about 5 years old
JA: Do you plan on doing the work yourself?
Customer: depending on issue maybe
JA: Anything else we should know to help you best?
Customer: also tested for continuity the high and low limiter, both good
Submitted: 1 year ago.
Category: Appliance
Expert:  Ezekiel replied 1 year ago.

hi I'm Ezekiel I will be helping you today are you available

Expert:  Ezekiel replied 1 year ago.

Error code E63 means Heater Open Circuit. This error appears when the Heating element has gone bad. To clear the error so you can start another cycle: Press and hold the far left key under the display and cancel buttons simultaneously for 3 seconds and it should reset. If the error comes back, you'll need to replace the heater.

Expert:  Ezekiel replied 1 year ago.

please rate me high as that's how the site pays me thanks good luck

Customer: replied 1 year ago.
you are saying that the heater is bad even though I checked it with an ohm meter?
Expert:  Ezekiel replied 1 year ago.

you need to visually inspect it as the elements can be busted but touching the inside housing causing a ground therefore reading good ive seen it many times

Customer: replied 1 year ago.
Replaced the heater element and all that did is cost me $125 and an hour of my life. Same result
Expert:  Ezekiel replied 1 year ago.

what is thanks fcker

Expert:  Ezekiel replied 1 year ago.


Intervention of auto-reset thermostat on the heater unit.

Possible fault Thermostat faulty (replace heater unit); Heater unit faulty; Wiring faulty; Electronic board faulty