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What is the complete model off the tag on the frame of the unit? Normally the model number is ***** a tag on the frame edge when you open the door or back edge of a console.
OK on that unit often the main board fails then kills power to the display and everything, you can try to shut the breaker off to the unit for a minute and turn it back on if it does not come back to life you will need a new main board 100%...happens a lot on the Viking units. Move your items to another unit or cooler as you will not be able to get this part fast either. It will likely take 3-5 days minimum to get.
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