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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14604
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Whirlpool gold mod. GI6drxxy00. Freezer door will not fully

Customer Question

Whirlpool gold mod. GI6drxxy00 . Freezer door will not fully close. It has been defrosted.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

How much is left open?

Customer: replied 1 year ago.
How much what? Freezer door will not close enough to turn on light .
I have fully defrosted freezer.
Expert:  Appliance Guru replied 1 year ago.

Is there a gap all the way around how much gap?

Customer: replied 1 year ago.
Expert:  Appliance Guru replied 1 year ago.

There is no gap at all?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Warning sounds and warning light stays on.
Expert:  Appliance Guru replied 1 year ago.

OK are you sure the light switch is not bad?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
The light and ice dispenser will not work if doors are not closed. All 3.
Expert:  Appliance Guru replied 1 year ago.

OK if you close them manually do they work?

Customer: replied 1 year ago.
no. How do you not close them manually.
Expert:  Appliance Guru replied 1 year ago.

You should see them like this and just press them closed


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