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I have a jenn air js48ppfxda, the fridge temp is normal 40

Customer Question
hi I have a jenn...
hi I have a jenn air js48ppfxda , the fridge temp is normal 40 ish but the freezer is to warm 10-15 ? I replaced the easy things thermos etc.. also the digital disply numbers are not accuate to a thermometer I put inside
JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?
Customer: 8 years number is ***** first text
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 year ago.Category: Appliance
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Customer reply replied 1 year ago
actually I miss typed , the fridge temp is around 30f but the freezer seems to fluctuate between 10-15f
Answered in 43 minutes by:
7/17/2016
Appliance Technician: John, restaurant equipment technician replied 1 year ago
John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2,136
Experience: 25+ years experience. I'm now employed by a commercial cooking equipment service company
Verified

Inspect the condenser coil radiator for a layer of lint blocking the airflow through it, and vacuum any debris you find there. Check the fan blade, if you have one, to make sure it's turning. If this does not solve the problem, please let me know.

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Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,883
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Answer:

Normally when that is happening the unit is low on freon. You should remove the back panel in the freezer section and inspect the frost pattern on the evaporator coil. See if only part of it is frosty and the rest is bare aluminum with no frost. If that is the case your unit has a leak.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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