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May I please have your model number so I am able to provide you with accurate, model specific information?
There are 8 more numbers after the 110. May I have those, please?
Thank you. If you tip the machine back so you are able to look under it, there should be a long, skinny spring near the left rear of the tub that extends from the tub to the base of the machine. Is it in place?
It will look like the picture at the link below.