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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22584
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Frigidaire Affinity dryer and I cannot get the door

Customer Question

I have a Frigidaire Affinity dryer and I cannot get the door open
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: it's a Frigidaire Affinity it's probably maybe 1 - 5 years old I just got it and this is how the door is
JA: Do you plan on doing the work yourself?
Customer: if at all possible
JA: Anything else we should know to help you best?
Customer: it looks like it opens out like down is that the way they open
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 1 year ago.
I don't know the model number it's actually at my mother's house I will call her but I think that the number is ***** the door and I can't open the door
Customer: replied 1 year ago.
there was a paper in the drawer of the dryer and this is the numbers that are on the paper 1 3700 303 vero 00 b 08 1810.
Expert:  Joel Swenson replied 1 year ago.

ok well it does not matter on the model anyhow the infinity dryers do not have door locks like the washers, its just a tab on the door that inserts into a catch on the frame of the dryer so if its not opening it has gotten jammed somehow.

grab the door handle and kind of wiggle it up and down a little and jerk and see if it will open, but as far as a locking mechanism there is not one on that model. You may have to pry the door open with something and just replace the latch if nothing else works.


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Customer: replied 1 year ago.
Xthe door latch is broken the outside of missing or something so how would I go about opening the latch
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

If the latch is broken, you may need to remove the top from the cabinet to access the clips on the back of the door catch to release them. Once you are able to provide a model number I will be able to get you more information.