How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My gh temp alarm on my freezer is sounding, I unplugged it

Customer Question

Hi, my high temp alarm on my freezer is sounding, I unplugged it for 20 mins and still sounding. Compressor not turning on even when I turn the temp down
JA: What's the make and model? And have you checked the settings recently?
Customer: Yes just check them again. Kenmore chest freezer
JA: Do you plan on doing the work yourself?
Customer: 253.16949104
JA: Anything else we should know to help you best?
Customer: I can fix if it is simple
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If you touch the compressor is it warm, blazing hot, or room temperature? And do you hear anything running or is the unit silent other than the alarm?

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?