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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The temp in my freezer is rising. It's at 36. It was ungodly

Customer Question

The temp in my freezer is rising. It's at 36. It was ungodly hot today and apparently one of my kids left it a little cracked while I was at work.... I was gone 4 hours.......
JA: What's the make and model? And have you checked the settings recently?
Customer: It's a Frigidaire gallery...... I'm looking for the owners manual now
JA: Do you plan on doing the work yourself?
Customer: Probably not
JA: Anything else we should know to help you best?
Customer: Unless it's something simple
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Can you pull it out and remove the back panel on the unit and see if the compressor and fan next to the compressor is running?