How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ApplianceMAN Your Own Question
ApplianceMAN
ApplianceMAN, Home Appliance Technician
Category: Appliance
Satisfied Customers: 204
Experience:  Refrigeration tech that can and knows how to fix from small ice personal ice makers to large freezers, Also know furnaces.
64612473
Type Your Appliance Question Here...
ApplianceMAN is online now
A new question is answered every 9 seconds

Compressor on refrigerator is not coming on

Customer Question

compressor on refrigerator is not coming on
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

If it is cool to the touch, the control is likely not energizing it. If the compressor is hot and not starting, the start device is likely. Is the compressor cool or warm?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
MFI2568AES
Expert:  Kelly replied 1 year ago.

Thank you!

Is the compressor cool or warm?

Customer: replied 1 year ago.
Cool
Expert:  Kelly replied 1 year ago.

Thank you! On the back of the cabinet is the main control board. That part will need to be replaced. It is shown as number 13 in the diagram at the link below. I can get you a direct link to the correct one for your refrigerator but will need the serial number, there are several different boards, depending on the serial number.

CLICK HERE

Customer: replied 1 year ago.
Serial #12809739LT
Expert:  Kelly replied 1 year ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

Customer: replied 1 year ago.
Is there anyway to check the main control to make sure that it is the problem?
Expert:  Kelly replied 1 year ago.

Yes, is the fan by the compressor running? If so, measure voltage at the compressor. If no voltage, board is bad.

Customer: replied 1 year ago.
How do I do that?
Expert:  Kelly replied 1 year ago.

You will need an electrical test meter to read the voltage at the compressor. Do you have a meter to test with?

Customer: replied 1 year ago.
Expert:  Kelly replied 1 year ago.

Okay, so measure from the wire to the overload (the white plastic part that is pushed onto the single compressor pin in the triangle) and to ground for 120 VAC when the refrigerator is turned on. Do you read 120 VAC there?

Customer: replied 1 year ago.
I replaced the control board but the refrigerator still isn't cooling
Expert:  Kelly replied 1 year ago.

Is the compressor running now?

Customer: replied 1 year ago.
no
Expert:  Kelly replied 1 year ago.

Did you test the voltage as per last instructions?

Customer: replied 1 year ago.
No. I have to find my voltage meter.
Expert:  Kelly replied 1 year ago.

Ah, okay. So we will need to see what is happening there.

Customer: replied 1 year ago.
ok
Expert:  Kelly replied 1 year ago.

Keep me posted.

Customer: replied 1 year ago.
where do I place the leads to test the voltage at the compressor
Expert:  Kelly replied 1 year ago.

On the wire to the overload on the side of the compressor and any metal point on the frame.

Customer: replied 1 year ago.
what should the reading be
Expert:  Kelly replied 1 year ago.

It should read 120 volts AC.

Customer: replied 1 year ago.
I think it's the capacitor or the start relay. I think that if it was the start relay that the compressor would turn on and off and it is not so I think it is the capacitor.
Expert:  Kelly replied 1 year ago.

The capacitor is a run capacitor and will not affect the compressor starting. It can be removed and is only there to help with compressor efficiency. Are you getting voltage at the compressor?

Customer: replied 1 year ago.
I'm not sure exactly where to check it
Expert:  Kelly replied 1 year ago.

If you post a picture of what you see, I can mark it for you.

Customer: replied 1 year ago.
would the relay keep the compressor from starting?
Expert:  Kelly replied 1 year ago.

No, but the overload in the start device would.

Customer: replied 11 months ago.
By what I have told you do you think the compressor could be bad?
Expert:  ApplianceMAN replied 11 months ago.
Do you still need help here ?
Expert:  ApplianceMAN replied 11 months ago.
Customer: replied 11 months ago.
I still need help
Expert:  ApplianceMAN replied 11 months ago.
Alright so replace.capicstor and still nothing ?We really need to check.power at compressor.
Customer: replied 11 months ago.
I didn't replace the capacitor because from my understanding that wouldn't cause the compressor not to come on. Is that correct?
Customer: replied 11 months ago.
What is the overload in the start device?
Expert:  ApplianceMAN replied 11 months ago.
Overload is a small circular part. The relay is the control on bottom. Can you take a picture of the compressor controls I will draw you where we need and what we need to test compressor. :) Be really simpleMind you if you have a meter and ohm.meter