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I have an account with AZ. my question is, I have a GE

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Hello my name is*****...
Hello my name is***** i have an account with AZ. my question is, I have a GE double door fridge. the freezer blower is rattling but everything is defrosted. what could it be. i hear the fan but nothing cold at all.
Submitted: 1 year ago.Category: Appliance
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Answered in 1 minute by:
7/1/2016
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,739
Experience: 9+ years being an appliance technician with factory training.
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OK so it sounds like your sort of did this already, but the first thing you'll need to do is pull everything out of the freezer and remove the back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ?

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