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hi yes sir we are how can I help you today
ok let me get some info give me a few min
hi I'm going to step out of this question so that another person more skilled in uk appliances can assist you on this brand good luck
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The control is likely having issues if the unit is heating but the display is erratic. Turn the power off at the mains for a few hours to reset the control and replace if the behavior does not change. Let me knwo what happens, please.