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Digital side by side GE fridge stainless steel. refrigerator

Customer Question
stops cooling then turn it...
digital side by side GE fridge stainless steel. refrigerator stops cooling then turn it off then turn back on next day and runs fine for a few days then it warms again. while it is warm you can still hear it running but not cooling.
Submitted: 1 year ago.Category: Appliance
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Answered in 2 minutes by:
6/25/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,270
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

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Customer reply replied 1 year ago
I don't have it in front of me right now til tonight
Appliance Technician: Joel Swenson,
 replied 1 year ago

ok no problem I can tell without the model number it sounds like you have a defrost issue, every 8-12 hours the unit goes into defrost to melt the ice off the evaporator in the freezer and when that does not happen due to a failed component in the defrost system the ice builds up on the evaporator. When that happens the fan can no longer pull the air over the coils so it can't properly circulate the air to the refrigerator section of the unit. Look on the back wall of the freezer and tell me if you can see ice built up on the back wall if so it has a defrost issue. The reason it works right after unplugging it is because the ice melts off the evaporator and works right until it freezes back up, so I am pretty certain that is the problem. You will need a meter for testing purposes to figure out what component has failed. Here is a video that shows how to trouble shoot the defrost system on that unit: click here for video

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Category: Appliance
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Experience: Owner at Scott's Appliance Repair

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