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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I replaced my kid lock switch on my Whirlpool washer but the

Customer Question

I replaced my kid lock switch on my Whirlpool washer but the lid lock light continues to just flash. My washer will do nothing.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It is 4 years old. Model #wtw4800xq2
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No. Just the lid lock light continues to flash and isn't allowing it to wash clothes.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello, I'm Joel and will be glad to help you today.

put the unit in diagnostics mode and then pull up the error codes and lets see what error the computer is reporting

step 1 - Activate Diagnostic mode on the washer - click here for instructions

step 2 - Display the fault codes - click here for instructions

step 2 - Decipher Led Fault codes with chart and tell me what errors are being reported - click here for instructions