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My whirlpool duet steam washer is not working. I can turn it on and hit the start button and the dash board is lit up...

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My whirlpool duet steam washer...
My whirlpool duet steam washer is not working. I can turn it on and hit the start button and the dash board is lit up and the door locks and the power stays on but the wash cycle does not start. Can you help me.
Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
6/24/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,410
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

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Customer reply replied 1 year ago
Wfw87hedwo
Appliance Technician: Joel Swenson,
 replied 1 year ago

thank you for that give me just a moment to pull up the model info, thanks.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

Follow the directions linked below and put the unit into diagnostics mode and tell me if anything other than 88 appears in the display, thanks.

click here for directions

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Appliance Technician: Joel Swenson,
 replied 1 year ago

any luck using diagnostic mode?

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John
John
John, Home Appliance Technician
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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