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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Auger wont turn off, emptied ice bucket on floor.

Customer Question

auger wont turn off, emptied ice bucket on floor. unresponsivie to paddle pushed for release of ice.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
Kenmore 1992 coldspot # *****
Expert:  Kelly replied 1 year ago.

The model will look like 106.52771100 and will be on a tag in the fresh food section usually.

Customer: replied 1 year ago.
There is no tag in fresh food drawer. only number I have is 52771
Customer: replied 1 year ago.
38; the year 1992
Expert:  Kelly replied 1 year ago.

Perhaps down by the refrigerator door lower hinge??

Customer: replied 1 year ago.
Are we still connected? Or do I have to agree to the additional charge for more info?
Expert:  Kelly replied 1 year ago.

We are connected, I need the model number.