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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
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What is the part number of the board that you replaced?
The board you replaced is just the User Interface, basically just the switching board. The main board is mounted in the tub in the right rear corner. I suspect it is the part that needs to be replaced.
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Sounds good, keep me posted.
Hi my name is ***** ***** seems my college has opted out so I will pick up the thread and continue if that is OK with You? Do you have a multimeter or access to one?
OK first thing to do is to get access to the drain pump ~ pull off the two cables and then connect your multimeter set on AC volts up and then start a program, the first ten or so seconds are a sump empty pump out so you should be able to see if you are getting any voltage to the pump? Come back to me with your results - Ian
OK what voltage have you got roughly
OK how many cables have you got connected to the pump? There are two versions of the pump a single phase and a 3 phase?
OK put the meter on resistance (ohms) and tell me what readings you get between 1-2, 2-3 & 3-1 you have the 3 phase pump. Note and disconnect the cables when you are doing the test.
OK so we have a consistent reading there which is good - with the pump out of its housing but connected to the electric does it spin when you start the program as before?
OK I need to clarify a point here as both my college Kelly and I have worked on the assumption that there is a problem with the appliance pumping out - are you now saying that this is not the issue - the issue is that the pump runs irrespective of there being water in the tub area?