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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22011
Experience:  Highly accurate diagnostician with over 30 years experience!
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LG Refrigerator Model 795-78546800 will not start. Have

Customer Question

LG Refrigerator Model 795-78546800 will not start. Have lights and the water dispenser works. Changed the main control board. Still not starting up. Could it be the PCB board the dispenser area?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

What is the part number of the board you installed, 6871JB1423H?

Customer: replied 1 year ago.
Part # *****
Customer: replied 1 year ago.
that was the part number.
Expert:  Kelly replied 1 year ago.

Sorry for the delayed reply. I was called away unexpectedly today. Is the fan in the freezer running or does it sit totally silent?

Customer: replied 1 year ago.
Nothing works but the lights.
Expert:  Kelly replied 1 year ago.

Check all connections at main board, polarity in outlet and ground. It has to be something with the main board.