How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21967
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

KWH39HRC Kelvinator Reverse Cycle 3.9Kw comes up on digital

Customer Question

KWH39HRC Kelvinator Reverse Cycle 3.9Kw
HI comes up on digital display for a while then it shuts down completely digital display goes off and the power cuts itself off. In heating mode it does it.It freezes up as soon as the outside temp drops below 14 degrees. The manual says it's supposed to operate to -7C
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

You have a problem in the sealed refrigeration system. This will not be something you will be able to repair as it will require specialized equipment and likely recharging of the refrigerant.