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We have a Samsung refrig-freezer French door type about 1

Customer Question
1/2 years old. I...
We have a Samsung refrig-freezer French door type about 1 1/2 years old. I was having trouble with the pantry drawer and when I removed it the underside of the drawer was covered in water. What has happened?
Submitted: 1 year ago.Category: Appliance
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Answered in 3 minutes by:
6/13/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,263
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.

that means you have a stopped up defrost drain and the water is backing up into the refrigerator when it goes into defrost and melts the ice of the evaporator coil in the refrigerator. here is a video that will show you how to remove the panel to get to the defrost drain, once you get the panel off you will see at the bottom of the evaporator a metal plate and it will have a hole in it that is the drain you will need to unstop using a air hose or wire or a turkey baster and hot water to clear the drain. Once the drain is cleared and you can pour water in it and it drains properly you know its fixed: click here for video

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Appliance Technician: Joel Swenson,
 replied 1 year ago

Hi there,
I was just getting back with you, I see the question is still open and I have not heard back from you is there something else I can help you with?

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Joel Swenson
Joel Swenson
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Satisfied Customers: 3,263
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