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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Samsung washer, just ran a load code said LO so I

Customer Question

Hello I have a Samsung washer, just ran a load code said LO so I turned it off and than back on again. Door will not unlock. can I get someone out here today to check it out? I live in Arkport N.Y. bought at the Hornell Lowe's.
Submitted: 1 year ago.
Category: Appliance
Expert:  Ezekiel replied 1 year ago.

hi I'm Ezekiel I will be helping you with this issue

Expert:  Ezekiel replied 1 year ago.

hi lo error indicates the door lock has failed and will need replacing