How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15087
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

Red light blinking at lid lock indicator. can open and close

Customer Question

red light blinking at lid lock indicator. can open and close lid. tried pushing Start/pause button with no results. can't get behind washer if need be because of a disability. i would have to get help.model:wtw4800bqo
Submitted: 1 year ago.
Category: Appliance
Expert:  Ezekiel replied 1 year ago.

hi I'm Ezekiel ill be assisting you with this matter

Expert:  Ezekiel replied 1 year ago.

press and hold the grey button in for 3 to 5 seconds that should release the lock

Expert:  Ezekiel replied 1 year ago.

can you unplug the machine for about 3 min to reset the board then press to cancel the cycle

Expert:  Ezekiel replied 1 year ago.

this is the lid switch this is the problem you are having replace it to fix your issue if you need a service company please let me know what city and state your in and I wil find you an appliance repair company that can help you.

Expert:  Miel-cssm replied 1 year ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. Thank you, ***** ***** Customer Support Team
Expert:  Appliance Guru replied 1 year ago.

Do you still need help?