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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Recent purchase of Sharp carousel 1.1 cu mid range

Customer Question

Recent purchase of Sharp carousel 1.1 cu mid range microwave. R309YK SKU(###) ###-####
Cannot get carousel to rotate even though the pad works and the lights come on.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Good afternoon! My name is ***** ***** I'll be helping you with your microwave today. Does the microwave heat even though the carousel isn't rotating? Or did the heating function stop at the same time?