Need Appliance Repair Help? Ask a Technician for Answers ASAP
Good morning. My name is ***** ***** I'll be helping you with your washer today. Do you have a model number so I can better assist you and see what might cause this? Attached below is a picture of where the model should be located.
Perfect, thank you. The only thing that can cause this issue is the control board. Try unplugging the unit for 5 minutes to see if the logic inside the control board will reset. If not then the control board inside the control panel will need to be ordered and replaced to resolve the issue. Below is a link to the part you'd need to order for your model number. Unfortunately it's about $200.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?