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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have a Refridge model WRF560SEYM04. The bottom freezer

Customer Question

I have a Refridge model WRF560SEYM04. The bottom freezer tray seems like its hitting something and I can't close the door. I can't visually see anything wrong. It's like it's hitting a stop.
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.

You probably have an ice build up in the drawer rails. Use the hair dryer or heat gun to warm them enough to melt any ice.