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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80271
Experience:  9+ years being an appliance technician with factory training.
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I have a G.E refrigerator model Pye23ksdcss that was not

Customer Question

I have a G.E refrigerator model Pye23ksdcss that was not cooling in ref.compartment.The coil in ref. section had a solid block of frost on top of coil and a piece of ice in fan blade. the rest of the coil was evenly frosted.All doors are sealing. any ideas what might have caused frost to form in this ares?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

If the rest of the coil is lightly frosted, it sounds like the defrost cycle was shutting off too early. Move the defrost sensor clipped onto the top of the silver coils over closer to the area where the ice block was forming and that will make sure the heater doesn't turn off until it's completely defrosted.

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Customer: replied 1 year ago.
I am a service technician with 30 years experience working on a fairly new refrigerator that I haven't serviced before. The coil is mounted horizontally behind crisper bins in back of french door refrig. compartment. Thermistor and defrost safety limiter are both mounted on bottom right side of evap. coil. Heavy frost and ice build-up are covering complete top of coil and rest of coil looks normal.
Expert:  Tyler Z. replied 1 year ago.

Yes, that is why I said I would move the defrost sensors to an area where the frost is building up. That will make sure the defrost heater stays on longer to ensure it's all defrosted.

Customer: replied 1 year ago.
This refrigerator has a styrofoam cover tightly fitting onto the coil would not be able to move the defrost thermostat away from the coil without breaking the styrofoam away from it . Is this a factory recommended repair for this model or is it just a general recommendation requarding a defrost pattern on an evap. coil?
Expert:  Tyler Z. replied 1 year ago.

I have been instructed by the factory to do this before, so yes this would be a factory recommended repair.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?