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Is the freezer section still working? And do you have a model number located near the ceiling of the refrigerator section so I can better assist you?
OK if the refrigerator and the freezer are not cooling can you pull the refrigerator forward and remove the lower back access panel? Is the fan next to the big black round compressor running? And if you touch the compressor is it warm, blazing hot, or room temperature?
OK so unfortunately you either have a bad compressor or a bad overload relay then. The overload relay are the plastic parts on the side of the compressor with all the wires going to it. You'd need to unplug the refrigerator and remove the overload relay. There are 3 prongs on the side of the compressor. With a multimeter, test resistance between any 2 pins. There are a total of 3 possible combinations. If you add up the 2 lower resistances they should equal the highest combination's resistance. If not, then you have a bad compressor. If you do, then test to see if any wires going to the overload relay have 110 volts going to them when you plug the refrigerator back in. If you have 110 volts, replace the overload relay. If you don't have 110 volts, replace the main control board on the back of the refrigerator because it has failed.
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alright good luck.
I'm not sure what you mean? The evaporator had a leak or it was packed with frost? Either way, that doesn't make sense with your conditions that you gave me because you said the compressor was room temperature which it wouldn't be with either of those issues. The compressor would still be running and would be quite warm if it was running.
OK that could be but the compressor wouldn't have been room temperature, it would have been warm because it would have been running.