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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79512
Experience:  9+ years being an appliance technician with factory training.
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Just got my Bravo washer and dryer - not even 48 hrs ago.

Customer Question

Just got my Bravo washer and dryer - not even 48 hrs ago. When the washer goes into a spin cycle it vibrates horrendously! It is 100% level. It is so bad my floor vibrates! It is located on the first floor of the house. Is this NORMAL? Had a previous Maytag and loved it, reason we purchased this one. 2 days old and I hate it. What do we do. Repair a brand new washer?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

So unfortunately these Bravos and Cabrio (Whirlpool's version of the Bravos) washers have lots of balance issues. They spin 3 times as fast as a normal top loader so they ring the clothing out well, but the downside is that they shake quite a bit. Now if you're on cement floors in a basement, it's not as bad. But when you put it on a sub floor which will vibrate just a little, it'll cause the washer to vibrate exponentially worse. What I can say is that if you don't like the way it shakes and you still have an option to return it, I would return it and get a different model. The LG's top load washer is probably the best option for the least shaking but still being high efficiency.

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Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?