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My Bosch dryer is 2 1/2 years old and doesn't have heat.

Customer Question
What can I do to...
My Bosch dryer is 2 1/2 years old and doesn't have heat. What can I do to trouble shoot it
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: everything lights up for the different cycles, the drum works, no heat. I've tried all the cycles, none heat.
JA: Is there anything else the Appliance Technician should be aware of?
Customer: It's a front load
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Appliance
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Answered in 1 minute by:
5/25/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,786
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Do you have a meter to test voltage with? May I please have your model number so I am able to provide you with accurate, model specific information?
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Customer reply replied 1 year ago
No meter. Model Nexxt 500 Series WTMC3321 US106
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Can you turn the breaker totally off and back on a couple times, please, even if it does not appear to be tripped? Does it heat after?
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Customer reply replied 1 year ago
Did that. Still no heat
Customer reply replied 1 year ago
Will you continue via this conversation or are you insisting on the $24 payment?
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Sorry, it is very busy.
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Appliance Technician: Kelly, Appliance Technician replied 1 year ago
The element is likely faulty but with no meter to test with, that is just an educated guess. Would you like instructions on how to replace it?
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Customer reply replied 1 year ago
I can go to utube. I was hoping for an easy answer.
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Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,786
23,786 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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