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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I own a Maytag Neptune TL washer. When it goes into the spin

Customer Question

I own a Maytag Neptune TL washer. When it goes into the spin cycle, the tub goes out of balance and doesn't finish the cycle, leaving water in the tub. Help!
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello Deb, my name is***** you tell me the information on the rating plate of the appliance?Has there been any error codes displayed? Can you take out the clothes from the washer, put the washer onto a drain program and tell me if the water is then pumped out.