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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Freezer not freezing ice cam but is freezing foods kept in

Customer Question

Freezer not freezing ice cam but is freezing foods kept in the frigerator..what can be done?
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.
Hello, I'm Joel and will be glad to help you today.Please provide me with the model number of the unit you are needing help with so that I can give you model specific information on that as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.
Customer: replied 1 year ago.
Sorry... The model is 2118X series. Norcold. It resides in an 2015 Montana 5th wheel
Expert:  Joel Swenson replied 1 year ago.
Ok thanks for that but sorry I am not familiar Norcold made products, I will have to opt out so that a Expert with knowledge of the Norcold units can help you.