How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14880
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

Have a new model mvwc 555dw1 maytag washer 4.3 cu. ft. It

Customer Question

Have a new model mvwc 555dw1 maytag washer 4.3 cu. ft. It will not sling the water out of the clothes especially with jeans etc. Have to dry in gas dryer twice as long as before and then some things are still damp.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly. Does it show any error codes
Customer: replied 1 year ago.
Expert:  Appliance Guru replied 1 year ago.
OK are the clothes coming out sopping wet?
Customer: replied 1 year ago.
No, they have just enough moisture left that you know it will be a long time in the dryer. Our old Matag would spin them twice as dry. Is there anything that I could be doing wrong or how it was set up to cause this. I understand the advancement in these machines is the "high efficency" of having less water to deal with.
Expert:  Appliance Guru replied 1 year ago.
You may have a failing motor capacitor, often they go bad on that unit causing that issue. CLICK HERE FOR PART All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!