How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Stefan T Your Own Question
Stefan T
Stefan T, Home Appliance Technician
Category: Appliance
Satisfied Customers: 57
Experience:  Home Appliance Technician at AST Enterprises
Type Your Appliance Question Here...
Stefan T is online now
A new question is answered every 9 seconds

GE PDW7880J10SS, My control panel acts weird. When door

Customer Question

GE PDW7880J10SS, My control panel acts weird.
When door closes and locks, control panel doesn't light up, no buttons work except "Heated Dry". When you hold "Heated Dry", control panel lights up and all other buttons will work however gives me a 1 hour delay. Holding "heated dry" numerous times gets me to the regular menu where I can then use the dishwasher normally.
Tried resetting power breaker, waiting 5 minutes, no go.
Any solutions?
Submitted: 1 year ago.
Category: Appliance
Expert:  Stefan T replied 1 year ago.
Hi I am Stefan and will be able to help you.
Expert:  Stefan T replied 1 year ago.
Give me a few minutes to look up your model.
Expert:  Stefan T replied 1 year ago.
Ok if you push a button on the dishwasher do other lights turn on?
Customer: replied 1 year ago.
At first no.Steps
1) When you press/hold the "heated dry" key, it will set the delay to 1 hour and lock it.
2) If you press/hold the "heated dry" key again, it will unlock it and all other buttons can be pressed.
Expert:  Stefan T replied 1 year ago.
This seems more like a short in the touchpad. I have seen it all too often. I can give you the part number so you can look it up but I can only find it from appliance part warehouses for about $300. The part number is ***** You may be able to find it for less. I am here to answer any other questions for you. If you are satisfied with may help, please give me a 3+ rating to credit my work.
Expert:  Stefan T replied 1 year ago.
Just checking to see if you need any other help. Please don't forget to credit my work with a 3+ rating.