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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Had stored year in garage, plugged it in and it appeared

Customer Question

Had stored for a year in garage, plugged it in and it appeared to get cold.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: So I installed it and a day later it stopped working
JA: Is there anything else the Appliance Technician should be aware of?
Customer: It's a Thermador and I know a lot of techs don't work on them
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Do you have a model number by chance so I can better assist you? Is this a built in refrigerator? Under counter? etc... Also, do you hear the unit trying to run even though it's not getting cold or is the unit silent?
Customer: replied 1 year ago.
It's a built in, sub zero / thermador. Not sure on model. I think a T18ID800RP?
Expert:  Tyler Z. replied 1 year ago.
OK and does it sound like it's running or is it 100% silent? Do the lights inside turn on? And with that model it's definitely not a Sub Zero, it's a Thermador freedom style refrigerator.