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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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Whirlpool top loading washer is locked - wont respond to cancel

Customer Question

Whirlpool top loading washer is locked - wont respond to cancel no laundry in
machine WTW4815EW1
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.
The first thing to do is try to reset the control board program by removing the power from the washer for 30 minutes. You can pull the power cord plug, or turn off the breaker in your electrical panel. Please let me know if this solves the problem. If it doesn't we can pursue other options.Using the expert's rating scale, found at the top of your screen, please click the star that expresses your satisfaction with my effort to assist you. I don't get paid, until I'm rated. Thank you for choosing JustAnswer.
Expert:  John replied 1 year ago.
Do you need more help, before your request times out? Thank you.
Expert:  John replied 1 year ago.
Please take a. moment, when you can, to rate my service to you. Thank you.