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Hello, this is Dave and I'm happy to help you. This may just be a setting. Can you give please me the model number so I can confirm?
Kenmore stoves are made by several companies. If this is made by Whirlpool it will be on the frame near the floor on the left side behind the drawer
That doesn't come up. Let me ask a few questions. How old is the stove? Is it freestanding with 4 burners? Is it gas or electric?
There is a button you need to hold for about 4 seconds. Do you see the symmbol of a lock at one of the buttons? Press that button for 4 seconds and see if the control will unlock.
Have you turned off the power to the oven for 3 minutes to see if it comes back unlocked?
Unplugging is ok.
I would need the model number to look into this further. I will opt out to see if another expert can help you.
Ok no problem
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