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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2960
Experience:  Owner at Scott's Appliance Repair
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I have an electrolux fridge that has quit cooling in the fridge.

Customer Question

I have an electrolux fridge that has quit cooling in the fridge. I had a fluctuation in the fan motor, after testing voltage I got 4 to 9 volts DC. The fan says 12v DC. I ordered a control board and evaporator fan motor and before I installed the new Fan I checked the voltage again and I have have a steady13v DC, Before I got the DC reading I accidentally had it set to AC and was getting 122v. I hooked up the fan and it doesn't turn on. Could I have gotten a bad fan motor? I need to know what else it could be.
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.
Hello, I'm Joel and will be glad to help you today. The fan will not get voltage unless you the door switch is pressed in if the door is open. If are opening the door on the freezer while seeing if fan is turning then the door switch will need to be pressed in if you are doing that and the fan is get 12 or so dc volts than the fan is bad. ******************************************************************************* We are on the honor system here. Since I have given you the initial answer please rate/vote by selecting a star at the top of the screen and any follow up questions you may have will be free of charge and of course I will continue to help if needed. Rating me will does not affect what you agreed to pay for the question and will not have any affect on what you have already been billed for unless you request a phone call. Feel free to get back to me with any questions you may have but in the meantime I would appreciate you going ahead and rating the answer as this is the only way I get compensated for my time, thanks! After you have rated/voted the answer you will be sent an email with a link that will allow you to get back to me for any follow up questions free of charge it will not close the question.Please Know: I have nothing to do with your payment to the site and did not receive that money. I am just a technician on the site that is here to help assist you and have nothing to do with billing. NOTE PLEASE READ: When you rate/vote my answer you have to click on the star vote/rate system at the top of your screen. Typing I give you a 5 star rating in a message does absolutely nothing to help me you have to click on the rating system. Thank You! Tips are not expected but are greatly appreciated.
Customer: replied 1 year ago.
I had the door switch pressed while testing.
Expert:  Joel Swenson replied 1 year ago.
Yes if you have 12 volts DC or so at the motor then the motor is bad, try putting into service mode and see if fan works then :Hold down FZ (+) and FZ (-) for 5 sec. then go to test 15to exit service mode:Hold FF (+) for 5 sec.