How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22846
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Model is quiet partner I clean light stuck and will not go

Customer Question

model is quiet partner I clean light stuck and will not go out or turn on
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! The clean light flashing 7 times is an error code indicating an issue with the wash temperature. If the control does not detect a 4*F temperature rise in the main wash cycle, it will display the fault as the clean light flashing 7 times. There are several things that could cause the water not to heat, including the water being too hot coming in, an open door switch, or a faulty component in the heater circuit. The most common cause is the door switch not closing properly. This can be due to a loading issue or a latch issue. If upon visual inspection of the heating element no obvious defects are found, I would recommend resetting the control and running another cycle, paying close attention to door closure. If the light begins flashing again, you likely have a component failure. The heat circuit consists of several components including the element, control, door switch and tub thermostat(s). Pressing the following buttons in 5 seconds should turn all of the lights on. Allow 30 seconds and press cancel, and the control should reset. HI TEMP WASH--HEATED DRY--HI TEMP WASH--HEATED DRY Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!