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Refrigerator accumulates ice at bottom of freezer

Customer Question
Refrigerator accumulates ice at bottom of freezer
Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
5/4/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,404
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.

every 8-12 hours your refrigerator goes into a defrost cycle to melt the ice off the evaporator coils, then the water goes down the defrost drain tube to the defrost pan under the fridge, if the tube gets stopped up it will cause the water to back up into the fridge. The drain will have to be cleaned out.

The the drain is located behind the freezer panel in the freezer under the evaporator coils you will need to remove the back panel and you will see a small hole under the evaporator that is where the water is suppose to drain, get a air hose if you have an air compressor or a turkey baster and hot water and blow the drain out until the water drains down the hole properly and it will be fixed, let me know if you have any questions.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

Hi there,

I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the answer or did you just forget to rate the answer?

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Joel Swenson
Joel Swenson
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Category: Appliance
Satisfied Customers: 3,404
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Experience: Owner at Scott's Appliance Repair

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