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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have water in the drum of my front load washer

Customer Question

I have water in the drum of my front load washer
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.
Will you please send me the model number, so I can find the necessary technical information I need to assist you? Thank you.
Customer: replied 1 year ago.
the model number is *****
Expert:  John replied 1 year ago.
Is the water present at the end of the wash cycle?
Expert:  John replied 1 year ago.
.
Customer: replied 1 year ago.
It is present after the wash cycle. I usually don't see if for several hours
Expert:  John replied 1 year ago.
OK. Thank you. The water inlet valve is leaking slowly. There are two possibilities. One-there's a bit of debris in one of the valve seals. This usually resolves itself with more cycles. Two-there's a split in one of the valve seals. The leak usually worsens with more cycles, and the valve will need to be replaced. The part number is(###) ###-#### ***** the price is $46.09. It's available at www.repairclinic.com. An information video is available by typing the part number into the search, and clicking on the Repair Help icon.Using the expert's rating scale, found at the top of your screen, please click the star that best reflects your satisfaction with my answer. Thank you for choosing JustAnswer.
Expert:  John replied 1 year ago.
Do you need more help, before your request times out?