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My dryer will not start. The power button turns on but then

Customer Question
there are a few icons...
My dryer will not start. The power button turns on but then there are a few icons in red that are new. One looks like a lock with a face
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: When I press stat the red "lock" icon flashes
JA: Is there anything else important you think the Appliance Technician should know?
Customer: A piece of clothing got stuck in the door the last time I used the dryer.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Appliance
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Answered in 2 minutes by:
4/30/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,270
Experience: Owner at Scott's Appliance Repair
Verified
Hello, I'm Joel and will be glad to help you today. If that is a samsung try holding temp and time down together til it beeps the lock symbol should disappear the dryer work normally, If that does not work give me the model number off the dryer, and I will help you further, thanks.In the meantime:******************************************************************************* We are on the honor system here. Since I have given you the initial answer please rate/vote by selecting a star at the top of the screen and any follow up questions you may have will be free of charge and of course I will continue to help if needed. Rating me will does not affect what you agreed to pay for the question and will not have any affect on what you have already been billed for unless you request a phone call. Feel free to get back to me with any questions you may have but in the meantime I would appreciate you going ahead and rating the answer as this is the only way I get compensated for my time, thanks! After you have rated/voted the answer you will be sent an email with a link that will allow you to get back to me for any follow up questions free of charge it will not close the question.Please Know: I have nothing to do with your payment to the site and did not receive that money. I am just a technician on the site that is here to help assist you and have nothing to do with billing. NOTE PLEASE READ: When you rate/vote my answer you have to click on the star vote/rate system at the top of your screen. Typing I give you a 5 star rating in a message does absolutely nothing to help me you have to click on the rating system. Thank You! Tips are not expected but are greatly appreciated.
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Joel Swenson
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Joel Swenson
Category: Appliance
Satisfied Customers: 3,270
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Experience: Owner at Scott's Appliance Repair

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