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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79476
Experience:  9+ years being an appliance technician with factory training.
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May tag Neptune dryer mde9700ayw don't heat , timer buzzing

Customer Question

May tag Neptune dryer mde9700ayw don't heat , timer buzzing and flashing. Element seems ok
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Can you still select and change different cycles and options like normal? Or will it not allow you to do so since the timer is buzzing and flashing?
Customer: replied 1 year ago.
It heats somewhat but screen flashes even when turned off and still buzzes at circuit board even when off
Expert:  Tyler Z. replied 1 year ago.
OK so unfortunately this means your control board has just failed. There is nothing else that would cause this issue so the entire control board would need to be replaced I'm sorry to say. The part number for the control board is 35001154 and unfortunately it's no longer made so finding a replacement may be very difficult. I would probably look on Ebay. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.