How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22571
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My oven will not heat up it is brand new

Customer Question

My oven will not heat up it is brand new
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Is it heating at all or just not well?
Customer: replied 1 year ago.
does not heat to the temperature
Expert:  Kelly replied 1 year ago.
I am unable to fulfill the phone request, it says the payment on file has failed to process. If you select the broil setting, does the broil element get red hot?
Customer: replied 1 year ago.
I have used it before and have not had a problem. It was new March 28, 2016
CAncel the call I have it going
Customer: replied 1 year ago.
Cancell I have it going
Expert:  Kelly replied 1 year ago.
Thank you, ***** *****! If it gives you trouble again, just post back! Turning breaker off for 5 minutes will reset the control.