Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

What's wrong with my oven if the clock display works, but

Customer Question
What's wrong with my oven...
What's wrong with my oven if the clock display works, but nothing else does?
The mfg. Samsung. Model #ME20H705MSS
All I did was clean the grease filters!
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
4/17/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,809
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Will it program and look as if it is working or does it not even allow programming?
Ask Your Own Appliance Question
Customer reply replied 1 year ago
It's just as if the input board is bad!
Customer reply replied 1 year ago
It will Not allow me to do anything whatsoever!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Can you unplug it for about 10 minutes and see if the behavior changes, please? Unplugging it will allow the electronics to reset. Let me know what happens after plugging back in, please.
Ask Your Own Appliance Question
Customer reply replied 1 year ago
Okay I will do just that!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Thank you! I will await good news! :-)
Ask Your Own Appliance Question
Customer reply replied 1 year ago
Well that didn't do the trick. What's next?
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Still totally dead, no response from the panel?
Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Press and hold the STOP/CLEAR button for 3 seconds. Any change
Ask Your Own Appliance Question
Customer reply replied 1 year ago
Again nothing.
Customer reply replied 1 year ago
No nothing. I feel like I'm beating a dead horse. Ya'know?
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Did you replace a light bulb or anything else while working with the filters?
Ask Your Own Appliance Question
Customer reply replied 1 year ago
No I only cleaned the filters. This is beyond frustrating!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
I agree, that is not a common failure. We have reset the electronics by unplugging and allowing ample time for a reset and we have made sure the controls were not locked by the Child Lock feature. So, we are looking at a failure of the electronics. You will likely need a new controller, but there is one more trick we can try. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. Does the behavior change?
Ask Your Own Appliance Question
Customer reply replied 1 year ago
I will now perform this action!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Okay, keep me posted!
Ask Your Own Appliance Question
Customer reply replied 1 year ago
Success is still alluding me. The Microwave is only about 15 months old too!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
That is not good. The touch panel in the door is no longer available. I would call Samsung and remember that "the squeaky wheel gets the grease" and be very squeaky. I would psh them to replace the microwave.
Ask Your Own Appliance Question
Customer reply replied 1 year ago
I'm good at being a squeaky wheel! thank you for your time and effort Kelly!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
You are very welcome. Sorry there was no easy fix today but enjoy your day in spite of it! Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Hello, I see this question is still open and I was just following up to see if you require further assistance.
Ask Your Own Appliance Question
Customer reply replied 1 year ago
Kelly my wife and I went back the Blue store to see what was up. Lo and behold the same exact Samsung Model #! It was a floor model so No hardware came with it. I'm thinking to myself. I have everything that I need! So at $200 I picked it up and ran! Now all I have to do is take the old out then install the new in it's place. It sounds easy. The guy that originally installed it took no more than 20 minutes. I was impressed Anyway thanks for all of your help!
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
That is great news, glad it will be an easy swap out. Thank you! Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Ask Your Own Appliance Question
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,809
23,809 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,809 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a kitchen aid stove model M-YKERCS07HT4. The oven is
i have a kitchen aid stove model M-YKERCS07HT4 . The oven is starting to just shut off by itself unannounced . what would be the problem. the stove top still heats up but everything else shuts off. a … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
We have a Kenmore Elite Refrigerator, Model # 795.72043.111.
We have a Kenmore Elite Refrigerator, Model # 795.72043.111 … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
How do i troubleshoot my refrigerator? air counterdepth side
Just trying to decide wheter to go ahead and buy a new one (e.g. if compressor shot) … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
Frigidaire washer dryer combo washer wont spin out after
Frigidaire washer dryer combo washer wont spin out after washing makes a noise when lid shuts … read more
travis webb
travis webb
tech.
2,411 satisfied customers
I have a GE French Door refrigerator. It has an LED light
I have a GE French Door refrigerator. It has an LED light array inside. The light sometimes wont come on … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
My Samsung French door refrigerator rf268abwp control panel
My Samsung French door refrigerator rf268abwp control panel will not me change anything. Not water to either ice options, not turning light off or changing child lock. Would it be the control panel. I… read more
travis webb
travis webb
tech.
2,411 satisfied customers
I am wanting to try to fix my dishwasher. It reads PF and it
I am wanting to try to fix my dishwasher. It reads PF and it happened after a storm. I really don't have the $ to have a repair man come out. After the storm my computer, microwave, and coffee pot sto… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Just bought a Maytag W10775517 washer 4 months ago and now
Just bought a Maytag W10775517 washer 4 months ago and now it is showing F05 E02 error and I cannot get the door to lock to start the washer. I have cleared the door area and restarted but it still wo… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Ice buildup frezzer door. 6 months. Need help
ice buildup frezzer door JA: What's the make and model? And can you guesstimate how old it is? Customer: 6 months JA: Do you plan on doing the work yourself? Customer: no JA: Anything else we should k… read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
11,271 satisfied customers
My washer keeps giving a F5 CODE AND THEN A E3. it is a
my washer keeps giving a F5 CODE AND THEN A E3. it is a cabRio whirlpool model WTWS7000DWD… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
How do I get to the interlock switch in a whirlpool woc54ec
how do I get to the interlock switch in a whirlpool woc54ec wall unit … read more
travis webb
travis webb
tech.
2,411 satisfied customers
My jean-air built in oven keeps beeping and bringing up
my jean-air built in oven keeps beeping and bringing up options w/o anyone trying to do any cooking … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Dishwasher shows E:15 for hrs and mins. water check is
Dishwasher shows E:15 for hrs and mins. water check is blinking and Quick 45 min. cycle as well. refill rinse aid lihht is on at the bottom left. … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
Samsung fridge RF263AEBP temp read out has been flashing and
Samsung fridge RF263AEBP temp read out has been flashing and beeping. Displaying all different temps randomly. Shut power off for 10 min. I can not make any changes to display now. But it is reading t… read more
travis webb
travis webb
tech.
2,411 satisfied customers
I have a GE Model #PSC25MSTBSS side by side and at 1st it
I have a GE Model #PSC25MSTBSS side by side and at 1st it doesn't get cold in the refridgerator side. Now its not getting cold enough in the freezer either. I pulled off the panel inside the freezer a… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
C and I have a problem with my ge top load washer model
Hello my name is***** and I have a problem with my ge top load washer model #wwxr4100t6ww it wash but will not drain for the life of me drain spin but won nt drain water I have change the lid latch dr… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
I have a model RF28HMEDBBC, french door and need to know how
I have a model RF28HMEDBBC, french door and need to know how to get the filter light off after replacing the filter for the water system … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Our 3 yr old whirlpool dishwasher won't start:; just whirs
our 3 yr old whirlpool dishwasher won't start:; just whirs and makes a grinding sound. W A F520P A DM5..Have checked interior for obstruction and underneath. Nothing visible. No prior sign of problem.… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x