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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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The fridge will not defrost. We have a side by side fridge

Customer Question

The fridge will not defrost. We have a side by side fridge model PSE29NHTDCWW
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.
I will look for the necessary parts information I need to assist you, and I will get back to you. Thank you.
Expert:  John replied 1 year ago.
The defrost heater assembly is most likely not functioning. It can be checked for continuity with an ohm meter. If it shows an open circuit, it needs to be replaced. Its part number is ***** and its price is $65.40. You can purchase it at If my answer solves your problem, please click a star on the expert's rating system, located at the top of your screen. Thank you for choosing JustAnswer.