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Asko dishwasher won't stop pumping unless I unplug it. I've

Customer Question
Asko dishwasher won't stop pumping...
Asko dishwasher won't stop pumping unless I unplug it. I've tried this several times and as soon as I plug it back in, it starts pumping again with no water in it.
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: Cycle is complete but the pump keeps running. I've poured vinegar and hot water through it and it keeps pumping even after the dishwasher is empty.
JA: Anything else I can tell the Appliance Technician before I connect you two?
Customer: I don't think so!
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and connect you two.
Submitted: 1 year ago.Category: Appliance
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Answered in 2 minutes by:
4/11/2016
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,246
Experience: 9+ years being an appliance technician with factory training.
Verified
Unfortunately your dishwasher is stuck in "flood mode". What that means is that water has worked it's way down into the base pan below the dishwasher tub causing the unit to do nothing but drain. This is normally caused by the drain being clogged or too many suds in the tub causing the tub to overflow a bit. Either way, you'll need to uninstall the dishwasher and tip it forward at a 45 degree angle to drain the water out of the base pan. Be sure to put a towel under the dishwasher first so that the water is soaked up in the towel instead of going all over the floor. Once you've drained all the water out of the base pan, reinstall the dishwasher and pour a gallon of water in the dishwasher. If it drains it out right away and doesn't wash or refill, you still have water left in the base pan to try again, otherwise you're good to go.Now if you don't want to do all this work just to get your dishwasher working again and you have time, let the dishwasher just sit unused for a week and the water in the base pan will evaporate as time goes on and the dishwasher will start working again after a week. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
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Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?
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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,246
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Experience: 9+ years being an appliance technician with factory training.

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