Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a Maytag Bravos washer that won't completely

Customer Question
Hello, I have a Maytag...
Hello, I have a Maytag Bravos washer that won't completely drain and spin. it leaves the close very wet when done. It appears that it drains but doesn't completely spin dry. Any
help would be great.
Model MVWX500XW0
Serial C03231024 Purchased 3/2000
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
4/8/2016
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,787
Experience: 9+ years being an appliance technician with factory training.
Verified
So I just want to start by saying if I was in your house, I'd go through diagnostics and see what error code you're getting, but I've tried to explain how to do this to many people and for some reason they just can't get the sequence to work. So by far, the most likely thing that will cause this issue is your actuator failing or possibly your drain pump being clogged up. Both the drain pump and the actuator motor are located below the tub and if you're wondering, the actuator is the part that switches the shifter next to the motor. You'll want to first check the drain pump first which is below the tub. Just remove it and if you find nothing inside, re-install and move onto the actuator. If you find debris inside the pump, remove it and try the washer again.To access the actuator you need to unplug the washer, tip the washer backwards, and remove the 2 screws going into the plastic cover near the back left corner. That will allow you to access the motor and the actuator to the right of the motor. Remove the screws going into the actuator and replace the actuator. Below is a link to the part you'd need to order for your model. CLICK HERE for part as well as video at bottom of link that shows you how to replace the part.Now, if you wanted to give it a shot and see if you can pull up an error code, here is the sequence you'll need to go through to display the error code.1. Be sure the washer is in standby mode (plugged in with all indicators off). (press and hold the start/cancel button for 3 seconds to turn everything off)2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “e” must be completed within 6 seconds.RESET - Rotate cycle selector knob counterclockwise to clear sequence. a. Rotate cycle selector knob counter-clockwise one full rotation and the control panel should beep.b. Rotate cycle selector knob clockwise one click and wait 1⁄2 second. c. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.d. Rotate cycle selector knob clockwise one click and wait 1⁄2 second. e. Rotate cycle selector knob counter-clockwise one click and wait 1⁄2 second. f. Rotate cycle selector knob clockwise one click and wait 1⁄2 second. Now you are in diagnostics. Turn the knob until just the "DONE" LED is illuminated. Push START.Now turn the dial one click and now the error code is displayed in the form of LEDs along the progress line. Just note which lights appear and let me know and I can tell you what error you're getting. There will be 2 sets of lights that appear and I need both sets to know what error you're getting.We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?
Ask Your Own Appliance Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,787
82,787 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

82,787 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My lower bake element is not heating. About 3 weeks. I hope
how do I find the right part... I can't see the model number on my built in oven … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,787 satisfied customers
My kenmor stove bottle gas oven lights but does not get the
my kenmor stove bottle gas oven lights but does not get the temperture to go up … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My may tag epic dryer just quit working the control lock
My may tag epic dryer just quit working the control lock button is lite up can I fix it? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have ge profile dishwasher the normal light stays on but
I have ge profile dishwasher the normal light stays on but start button will not work … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I reprogram a new oven control board for a Jenn Air
How do I reprogram a new oven control board for a Jenn Air JJW9827DDP double wall oven? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool freestanding fridge model #ET21PKXGW03
I have a whirlpool freestanding fridge model #ET21PKXGW03 that is leaking water inside down the back, getting in the crispers and running out of the bottom … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Whirlpool gas range that does not heat. The
We have a Whirlpool gas range that does not heat. The burners come on, the flame has some orange in it. The stove is on natural gas. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a double wall oven bought in 2004. The convection on
I have a double wall oven bought in 2004. The convection on the top oven broke and I had it repaired. While waiting for a part, the bottom oven stopped working. The tech said it needed a replacement s… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am installing a whirlpool above range microwave model
I am installing a whirlpool above range microwave model umv1160cs. One of the first steps involves rotating the blower. I can't get the blower motor to raise up so I can turn it. Any advice will be ap… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do I fix an error code E-115. I can't find my manual but
I can't find my manual but i have a downloaded version that say to call a technician … read more
travis webb
travis webb
tech.
2,159 satisfied customers
I have an old Whirlpool self cleaning wall oven (it has
I have an old Whirlpool self cleaning wall oven (it has knobs for "bake" and temperature).I followed the self-clean cycle instructions, but the door will not unlock.Any ideas? Thanks, Patrick … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a 20-year-old Bosch dishwasher that has been running
We have a 20-year-old Bosch dishwasher that has been running great. Lately, it has intermittent problems such as being stuck in the rinse cycle while continuing to run. Other times, it won't start at … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
WE HAVE A GE FRIDGE APPROAXMATELY 12 YEARS OLD. IT IS TWO
WE NEED A TECHNICIAN TO FIX IT I THINK THE RUBBER LINNING IS WORN OUT… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE Front Loader washing machine Model
I have a GE Front Loader washing machine Model #GFWR4805F2MC. The washer starts the wash cycle, starts filling the tub then stops, goes into pause, unlocks the door then locks the door they tries to c… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My whirlpool duet does not rinse - when the cycle is over
My whirlpool duet does not rinse - when the cycle is over there is still soap in the machine and on the clothes, but it has done the final spin … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Trying to get ready for thanksgiving and the range has F9-2
Trying to get ready for thanksgiving and the range has F9-2 code how do I️ reset … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,787 satisfied customers
My GE dishwasher stopped mid-cycle and now won't start back
My GE dishwasher stopped mid-cycle and now won't start back up … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We were just using the oven and now we want to use it again
we were just using the oven and now we want to use it again and it wont start. It is a gas oven. The stove top still is working … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,787 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x