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Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience:  34 years experience as a repair technician
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I have a GE profile refrigerator. Sometimes it is cold and

Customer Question

I have a GE profile refrigerator. Sometimes it is cold and sometimes not.
JA: Thanks. Can you give me any more details about your issue?
Customer: So right now the refrigerator seems cold, I had a glass of milk and it was cold but last night the milk seemed warm and when I checked the freezer the ice cream was mushy and ice seemed to be melting. Now the ice seems frozen.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Dave replied 1 year ago.
What is the model number? When it's not cold, are the fans running?
Customer: replied 1 year ago.
Model PTC22SBMALBSFan does seem to be running
Expert:  Dave replied 1 year ago.
Have you cleaned the condenser? When it's not cold, is the fan in the freezer running?
Customer: replied 1 year ago.
Yes have cleaned. Fan is running
Expert:  Dave replied 1 year ago.
Is it cooling now?